Data Elements: Testimonials.aspx

We recently hired Bain Customer Integrations to help us with new audio and video, theatre system, they offered great services, they are patient, put in lots of care for details, and easy to work with. I would highly recommend them to anyone who wants to set up their Audio Video system either at home or business.

— Wei Z.

They were very professional, efficient and responsive to our needs. We would definitely work with them again.

— Roger R.

1. They were punctual. Down to the minute. 2. They were knowledgeable. They knew the electronics. No guessing. 3. We are newer senior citizens, and answered the simplest questions about our new 65” Sony with a Yamaha home theater receiver worked. 4. They cleaned up completely after the install was done. Great job.

— Phil C.

Travis is my long-time "go to" for AV. He helped me set-up my entire home with Sonos, TV, in-wall speakers, and internet booster. Every single wire is hidden and everything works seamlessly. He coordinated all of the annoying conversations with my Internet provider. He also helped me gift my parents with a massive AV upgrade and Starlink installation. He's extremely knowledgeable, meticulous, and patient. He gave my tech-anxious parents a long and insightful tutorial. He thought through every single detail. I cannot recommend Travis enough. Don't even consider trying to do it yourself or going with a a big box store solution. Trust me, you want this level of technical acumen and personal, exemplary service!

— Melissa S.

Thanks Travis for the amazing professional home theater and alarm installation. We appreciate that care and attention to detail that you and your team provided to our home. recommended to family and friends. Thanks

— Steve W.

Bain Custom Integrations is a top notch company that provides a great streaming alternative to having a cable service. Travis Bain sat with us and thoroughly explained the streaming setup and service, before he proceeded with the installation! He also continued to explain with each and every step taken as he methodically finished his integrated service. Travis is an exceptional technician who totally understands the intricacies of all streaming services. He is very punctual (always arrives at the appointed time- usually a bit early) and is the consummate Professional. We highly recommend Bain Custom Integrations- a wonderful company to work with. All said and done, BCI reduced our monthly cost to a third of what it had been.

— Joe F.

Great experience with Travis. Very responsive and great quality work

— Peter C.

What a pleasure it was dealing with someone so knowledgeable and patient with us seniors! Travis and Brett were great communicating/recommending how to best set up our new TV. We especially appreciated Travis contacting us several times to let us know when he would be arriving and was willing to work around the delivery of our new console and move the old one. Definitely will recommend Bain Custom Integrations to friends and family.

— Pam

Travis Bain has been a delight to work with as we plan an upgrade for our Sound & Media systems. He is patient in answering questions, explaining solutions and working collaboratively to address the complexities of installing an upgrade in an older home. We look forward to the installation work after the equipment is ordered.

— Jerry & Anne

Travis just completed an entire home system project at our home as a part of our remodel. This included home audio, automation and security systems. Travis and his team did an excellent job navigating us through product selection and installation. As with all integrations, there is a fair amount of tweaking required. Travis showed great patience with us during the entire process, working to make our systems easy to interface with. He also provided backup links to the products installed, should we have any questions. He also is committed to personal follow up for any questions we have in the future. We’d recommend Bain Custom Integrations as they provided a very positive experience.

— Scott D.

Recently I asked help from Travis to help upgrade an old home theater system, along with some other integration ask to add my existing Linn audio gear into the system. Travis and his team did a fabulous job. From the initial discussion, to proposal, walkthrough and final installation, it is a smooth process. The end result is stunning - the setup Travis suggested perfectly deliver the most stunning visual and audio effect, especially in driving my Linn speakers. The installation and wiring are also perfect, everything tightly tucked out of sight and the appearance is clean and beautiful.

Travis also helped to install TV and audio system in one bedroom of my house and it was also fabulously done.

I would recommend Bain Integration without any reservation!

— Fangkai Y.

Travis is excellent. My installation was complicated by the very tight margins on my wall. The tv when in the “raised” position, would only be an inch or two from the ceiling. Travis came out three times to do parts of the install to make sure that the electrical work wouldn’t be in the way. He and his associate were professional, clean, and did a brilliant job. I have no hesitation recommending BCINW and will use them again in the future.

— Jonathan K.

Travis and Richard did a great job, taking great care to make sure the solutions for my home theater were explained to me and merged with my ideas. They worked within the parameters I set, yet were honest about offering advice to make sure that my priority of safety and structural soundness was integrated seamlessly. We just moved into a new home and the last thing I wanted to do was force an of my ideas that would mess up the electrical or structural integrity of our house. They respectfully gave ideas that considered all angles for my project. They were thorough and professional. They were also very personable. They answered any and all questions that I had with expertise and patience. I will definitely choose them again for another project!

— Neil A.

Service is our #1 Priority.

We do things the right way, the first time. No shortcuts, no compromises. Our experienced professionals take pride in delivering quality workmanship that exceeds expectations. When you choose us, you’re choosing a partner dedicated to getting the job done right.