Privacy Policy

Terms of Service

Last Updated: 3/19/26

Welcome to Bain Custom Integrations. These Terms of Service ("Terms") govern your use of our services and our SMS/text messaging program. By requesting a quote, booking a service, or opting into our messaging program, you agree to these Terms.

1. Program Description

Bain Custom Integrations uses a dedicated phone number to communicate with customers regarding:

  • Appointment reminders and scheduling updates.

  • Quotes, invoices, and payment links via Jobber.

  • Job-related photos or documentation.

  • Customer support and general inquiries.

  • Occasional promotional offers or service announcements.

2. Message Frequency

Message frequency varies based on your interaction with our business. You may receive multiple messages per service request (e.g., one for the quote, one for the reminder, and one for the invoice).

3. Message and Data Rates

Standard message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

4. Opt-Out Instructions (How to Unsubscribe)

You can cancel the SMS service at any time. To stop receiving text messages from Bain Custom Integrations, text the keyword STOP to the phone number we sent messages from. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, simply sign up or contact us as you did the first time, and we will start sending SMS messages to you again.

5. Customer Support (How to Get Help)

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly by calling us or emailing.

6. Privacy Policy

We value your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

7. Limitation of Liability

Bain Custom Integrations and mobile carriers are not liable for delayed or undelivered messages.